Cancellations

I do understand that life happens and cancellations are sometimes out of our control. Please don't hesitate to give me a text or email explaining your situation if you need to cancel.

​

No cancellations are allowed within 24 hours of your appointment.

Cancellations within 24 hours of your appointment will result in your deposit being held and also charged 50% of your booking. The deposit and 50% charge are not refundable or transferable to another date.

​

If you wish to reschedule within 24 hours of your appointment, please send me a text or an email to arrange a new time. Please note that rescheduling does not incur any additional fees, however, your deposit will be held and you will be required to pay a new deposit for your rescheduled time.

​

No shows will not be tolerated and you will be charged a fee of 100% of your services and will not be allowed to book in again.

​

Rescheduling and cancellations prior to 24 hours before your appointment are allowed and you deposit will be refunded or transferred across to your rescheduled appointment.

​

Cancellations due to COVID-19 will not incur any additional fees if you can provide evidence of a positive covid test result.